Hero VIDA: is transforming the electric scooter ownership experience in India with a range of innovative services aimed at making EV ownership convenient, affordable, and reliable. With the launch of new value-added offerings, Hero VIDA ensures that customers get more than just a scooter—they get a complete ecosystem that addresses key concerns like battery performance, resale value, roadside support, and connectivity.
Hero VIDA Extended Warranty and Battery Protection
One of the biggest worries for electric scooter buyers is battery reliability. Hero VIDA has introduced comprehensive warranty programs to tackle this head-on:
- Extended Warranty: Covers 11+ critical components for up to 5 years or 75,000 km.
- Extended Battery Warranty: Ensures battery performance with coverage up to 5 years or 60,000 km, addressing concerns of degradation and unexpected maintenance costs.
This extended coverage gives riders peace of mind and long-term confidence in their scooter investment.
Hero VIDA Assured Buyback Plan
To boost customer trust and make resale easier, VIDA offers a unique Assured Buyback Plan:
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- Customers can return their scooter after three years.
- Receive up to 67.5% of the original ex-showroom price.
- Simplifies upgrading to newer models or transitioning without financial stress.
This initiative makes Hero VIDA a smart choice for buyers looking for both reliability and future flexibility.
Connectivity and Fast Charging Subscription
For tech-savvy riders, Hero introduces the VIDA Edge Subscription, which combines fast charging access with smart connectivity features:
- Unlimited Fast Charging: Access Hero VIDA’s growing network of over 3,600 EV stations across India.
- Connected Features: Battery health monitoring, ride statistics, charging station locator, and over-the-air updates.
- Convenience: Ensures a smooth, tech-enabled, and stress-free riding experience.
This subscription enhances daily usability while keeping the scooter future-ready.
24/7 Roadside Assistance
To eliminate any roadside worries, Hero VIDA provides round-the-clock assistance:
- Coverage for flat tires, discharged batteries, and mechanical faults.
- Nationwide towing support ensures help is available wherever you are.
- Reliable and fast support adds an extra layer of confidence for riders.
With this service, VIDA owners can enjoy peace of mind knowing help is never far away.
Battery-as-a-Service (BaaS) Model
Hero VIDA also focuses on affordability and flexibility through its Battery-as-a-Service (BaaS) subscription:
- Customers can purchase the scooter chassis and battery separately.
- Converts high upfront costs into manageable monthly payments.
- Provides an accessible and convenient option for all types of buyers.
This pay-as-you-go approach is ideal for first-time EV owners and those seeking a hassle-free financing option.
Final Thought
Hero VIDA is setting new standards in electric mobility by combining reliability, convenience, and affordability. From extended warranties and assured buyback plans to 24/7 roadside support and flexible battery options, the brand is redefining EV ownership. Riders can enjoy long-term confidence, lower costs, and a seamless tech-enabled experience. With Hero VIDA, transitioning to electric scooters is easier and smarter than ever. This festive season, VIDA proves that sustainable mobility can be practical, dependable, and fully customer-focused.
